Steven Streiff, Director of Operations, COMMLOG Manager Logs, explains the importance of its tools for the hospitality market.
RDN: Introduce us to COMMLOG Manager Logs.
SS: COMMLOG Manager Logs is a leader in custom manager logs and related tools—such as reservation logs, request off logs, kitchen logs and much more—for hospitality.
RDN: What distinguishes your products from the competition?
SS: Our flagship product, the COMMLOG Manager Log, is the only manager log in the market that helps users to leave great notes. All other products on the market have been created as a place just to leave problems, but COMMLOG takes a different approach. Our unique features help managers clearly document issues, improve communication, resolve problems, increase productivity and profitability, and more.
RDN: Describe your current marketing strategy.
SS: COMMLOG has worked closely with many small- and medium-sized restaurant groups to develop custom manager logs and other communication logs for the store level. We actively seek out small, young companies and work with them to develop products that fit their needs as they grow.
RDN: To what do you attribute your company’s success?
SS: We offer a better product and better customer service at a significantly better price.
RDN: How do you handle sales?
SS: We have a very exciting discount program—we offer generous discounts to restaurant groups with multiple locations, free logs to new store openings and much more. Companies can generally save 20 percent or more [sometimes much, much more] when using our products, compared to others in the industry. Saving hundreds or even thousands of dollars annually can really make a positive impact on a company’s profitability—especially in today’s economy!
For more information, visit www.commlog.com.
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