In a brightly lit factory, huge white boards list production goals for the day. Nearby, massive machines punch and cut thick sheets of metal, while digital screens scattered throughout workspaces keep employees updated on the team’s progress. This is the scene of a global company operating under the standards of a newly achieved ISO 9001:2015 certification.
Two years ago, Menomonee Falls-based commercial foodservice equipment manufacturer, Alto-Shaam undertook a huge initiative to bring their company processes up to speed in order to meet an increasingly demanding economy. It began with the creation of a quality management system (QMS) and included documenting processes across every department and identifying accountable owners.
The company received confirmation from an independent auditor on August 2 that it complies with the requirements of the highest level of ISO 9001 standards. ISO 9001:2015 is an international standard that demonstrates the ability to consistently provide products and services that meet customer and regulatory requirements.
The certification was a strategic objective for Alto-Shaam, who has doubled its businesses in the past five years. Achieving the certification was a long journey led by Alto-Shaam Quality Engineer/QMS Manager, Nick Wagner.
The certification does not mean the company will be resting any time soon. Executives, managers, and all employees will continuously improve the company’s processes and procedures to provide the best value and quality for its customers.
“This is just the beginning,” said Steve Maahs, President of Alto-Shaam. “We will continuously improve as we strive toward the highest quality products and services for our customers. This tool helps us conduct best practices as we listen to our customers’ needs.”
The ISO 9001:2015 certification was awarded just months after Alto-Shaam was named Wisconsin Manufacturer of the Year.