Bringg has started rolling-out its customer-centric delivery platform across the Panera Bread network of bakery-cafes. Bringg's customer-centric logistics platform helps Panera U.S. bakery-cafes maintain control and visibility over their expanding delivery offering.
With the Bringg platform, at Panera:
- Bakery-cafes can use a single web-based or mobile dashboard to dispatch orders, manage drivers and track them in real time, as well as set up alerts for specific events, create reports for performance optimization, and much more.
- Drivers have everything they need to ensure the perfect delivery right on their mobile phone, including the ability to manage their tasks, navigate to their next destination and communicate with customers
- Customers can enjoy a delightful experience that keeps them coming back for more. Seamlessly integrated into the Panera Ecommerce Ordering Experience, guests can now follow the driver in real-time, communicate with them, and rate them after receiving their order.
"As we introduce Panera delivery to markets across the country, we are delighted to add Bringg's solution to our forward-looking technology arsenal," said Dan Wegiel, Senior Vice President, Panera to You. "In our real-time era, fast, timely and personalized delivery services are a must-have for consumers, and Bringg helps to make that possible."
"We are very proud to add Panera Bread to the growing list of innovative brands using our platform," added Lior Sion, Chief Technology Officer at Bringg. "Our main goal is to enable our customers to provide their employees with optimal operational processes, help their drivers ensure accurate deliveries, and offer their end-customers excellent real-time experiences."
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